Privacy Policy

Continuum Commerce LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.continuumcommercellc.com and our affiliated e-commerce properties, including NerdRelic Collectibles (collectively, the "Sites").

Please read this Privacy Policy carefully. By accessing or using our Sites, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a purchase on our Sites
• Create an account or register with us
• Subscribe to our newsletter or mailing list
• Contact us through our contact form or email
• Participate in promotions, surveys, or contests

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Billing and shipping addresses
• Payment information (processed securely through third-party payment processors)
• Account credentials (username and password)
• Order history and preferences
• Communications you send to us

Automatically Collected Information

When you visit our Sites, we may automatically collect certain information about your device and usage, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Device type and identifiers
• Pages visited and time spent on pages
• Referring website or source
• Clickstream data and browsing patterns

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information and improve your experience. You can control cookie preferences through your browser settings. For more information, see Section 6 below.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders and transactions
• Create and manage your account
• Provide customer support and respond to inquiries
• Send transactional emails (order confirmations, shipping updates)
• Send marketing communications (with your consent)
• Personalize your experience and provide relevant content
• Improve our Sites, products, and services
• Analyze usage patterns and trends
• Detect and prevent fraud and unauthorized access
• Comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We share information with third-party vendors who perform services on our behalf, such as:

• Payment processing
• Shipping and fulfillment
• Email delivery
• Analytics and marketing
• Customer support tools

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through PCI-compliant providers
• Regular security assessments and updates
• Access controls and authentication requirements

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Applicable legal requirements
• Our legitimate business interests

6. Cookies and Tracking Technologies

Our Sites use cookies and similar technologies to enhance your experience. Types of cookies we use include:

Essential Cookies

Required for the Sites to function properly, such as maintaining your shopping cart and processing transactions.

Analytics Cookies

Help us understand how visitors interact with our Sites, allowing us to improve functionality and content.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our Sites.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us using the information provided in Section 11 below.

Marketing Communications

You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Note that you may still receive transactional emails related to your orders.

8. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To submit a request, please contact us at privacy@continuumcommercellc.com.

9. Children's Privacy

Our Sites are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

10. Third-Party Links

Our Sites may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Continuum Commerce LLC
• Email: privacy@continuumcommercellc.com
• General Inquiries: support@continuumcommercellc.com
• Website: www.continuumcommercellc.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, provide additional notice (such as via email or a prominent notice on our Sites).

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.